Terms of Use

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Welcome to Vorthralkhar. By accessing or using our personal shopping and delivery services, you agree to be bound by these Terms of Use. Please read them carefully before using our services.

Acceptance of Terms

By using vorthralkhar services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Service Description

Vorthralkhar. provides personal shopping and delivery services in the Albuquerque area. Our services include purchasing items on your behalf from various retailers and delivering them to your specified location. We act as your personal shopper and delivery agent.

Acceptable Use

When using our services, you agree to:

• Use our services only for lawful purposes and in compliance with all applicable laws and regulations
• Provide accurate, complete, and truthful information for orders and service requests
• Not request items that are illegal, prohibited, or restricted by law
• Not use our services to engage in fraudulent, deceptive, or harmful activities
• Respect the rights of others and not use our services to infringe upon intellectual property or other rights
• Not interfere with or disrupt our services, servers, or networks
• Not attempt to gain unauthorized access to our systems or accounts
• Not use automated systems or bots to interact with our services without permission

Violation of these acceptable use terms may result in immediate termination of services and potential legal action.

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information for orders
• Ensure someone is available to receive deliveries at the specified address and time
• Pay for all services and purchases in accordance with our pricing structure
• Provide clear shopping instructions and respond promptly to shopper inquiries
• Use our services only for lawful purposes
• Not request prohibited items or items that violate applicable laws

Orders and Payments

Orders are confirmed once we receive your shopping list and agree to provide the service. Payment is required at the time of delivery and includes the cost of purchased items plus service fees and delivery charges. Prices are subject to change based on actual store prices. We reserve the right to refuse service or cancel orders at our discretion.

Product Selection

Our shoppers will make every effort to select items matching your specifications. If an item is unavailable or out of stock, we will contact you for approval of substitutions. We are not responsible for product quality issues originating from the retailer, but we will assist with returns according to store policies.

Delivery

Delivery times are estimates and may vary due to factors beyond our control, including traffic, weather, store availability, and order volume. Vorthralkhar is not liable for delays caused by circumstances outside our reasonable control.

Cancellations and Refunds

Orders may be cancelled before shopping begins without penalty. Once shopping has started, cancellation fees may apply. Refunds are handled according to our Return Policy and retailer policies for the purchased items.

Limitation of Liability

To the maximum extent permitted by law, Vorthralkhar's liability is limited as follows:

• Our total liability for any claim arising from our services shall not exceed the service fees charged for the specific order in question
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption
• We are not liable for delays, errors, or failures resulting from circumstances beyond our reasonable control, including weather, traffic, store closures, or supplier issues
• We are not liable for product defects, quality issues, or safety concerns that originate from manufacturers or retailers
• We are not liable for any damages resulting from your failure to provide accurate information or instructions

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

Product Liability

We purchase products on your behalf from third-party retailers. Product quality, safety, and compliance are the responsibility of the manufacturer and retailer. Vorthralkhar is not liable for defective products, food safety issues, or product recalls, but we will assist you with returns and exchanges according to store policies.

Intellectual Property

All content on the vorthralkhar.world website, including text, graphics, logos, and images, is the property of Vorthralkhar and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective when posted on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Dispute Resolution

If you have a dispute with Vorthralkhar, we encourage you to contact us first to resolve the matter informally. Most concerns can be resolved quickly and satisfactorily through direct communication.

If informal resolution is not successful, disputes will be resolved through the following process:

• Negotiation: Both parties agree to engage in good faith negotiations to resolve the dispute
• Mediation: If negotiation fails, disputes may be submitted to mediation with a mutually agreed mediator
• Arbitration: If mediation is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association
• Court Proceedings: Either party may seek injunctive relief or file claims in small claims court, or disputes may be resolved in state or federal courts as specified below

You agree to waive any right to participate in class actions or class-wide arbitrations related to disputes with Vorthralkhar.

Applicable Law

These Terms of Use are governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles. This means that New Mexico law will apply to all matters relating to these terms, regardless of where you are located or where you use our services.

Any legal action or proceeding arising from or relating to these Terms of Use or our services shall be brought exclusively in the state or federal courts located in Albuquerque, New Mexico. You consent to the personal jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.

Contact Information

For questions about these Terms of Use, please contact:

Vorthralkhar
6611 Menaul Blvd NE
Albuquerque, NM 87110
United States
Phone: +1 505 880 8880
Email: contact-Y3mxs9K1m